Effective Date: January 20, 2025
TwinTip Solutions ("we," "our," or "us") operates the Cough Checker mobile application (the "App"). This Privacy Policy describes how we collect, use, and protect your information when you use our App. By using Cough Checker, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Audio Data
- We collect audio recordings of your cough when you use the App's analysis feature
- Audio recordings are temporarily processed and are not permanently stored on our servers
- Audio data is converted to technical parameters for analysis and the original recording is deleted immediately after processing
1.2 Health Information
- Analysis results including cough type, severity assessment, and potential causes
- Timestamp of when analyses were performed
- This information is stored locally on your device and in your secure Firebase account
1.3 Technical Information
- Anonymous user identifier (Firebase Authentication ID)
- Device type and operating system version
- App version
- General geographic location (timezone only)
- Error logs and performance data
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide the service: Analyze your cough and provide educational health insights
- To maintain your history: Store your analysis results for your personal reference
- To improve the App: Understand usage patterns and improve our AI models (using aggregated, anonymized data only)
- To ensure security: Detect and prevent fraudulent or harmful activities
- To communicate: Send important updates about the App (if you've provided contact information)
3. Data Storage and Security
- Your data is stored using Google Firebase, which employs industry-standard security measures
- All data transmission is encrypted using SSL/TLS protocols
- Audio recordings are processed in memory and immediately deleted after analysis
- We do not store raw audio files on our servers
- Access to user data is strictly limited to authorized personnel only
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With Firebase (Google) for authentication and data storage
- Legal Requirements: If required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share your information
Important: We never use your health data for advertising, marketing, or data mining purposes.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: View your stored analysis history within the App
- Deletion: Delete individual analyses or your entire account and all associated data
- Portability: Export your analysis history (feature availability may vary)
- Correction: Report any inaccuracies in your data
- Opt-out: Choose not to participate in anonymized data aggregation for App improvement
6. Children's Privacy
Cough Checker is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using the App, you consent to such transfers.
8. AI and Machine Learning
- We do not use your individual data to train our AI models
- Only aggregated, anonymized insights may be used to improve our algorithms
- You can opt-out of contributing to aggregated insights in the App settings
9. Health Data Special Provisions
As a health-related app, we adhere to strict guidelines regarding health information:
- Health data is never used for advertising or marketing purposes
- We do not share health data with insurance companies or employers
- All health insights provided are for educational purposes only
- We encourage users to consult healthcare professionals for medical advice
10. Data Retention
- Analysis results are retained as long as you maintain your account
- Deleted analyses are permanently removed from our systems within 30 days
- Account deletion results in permanent removal of all associated data within 90 days
- Some anonymized, aggregated data may be retained for App improvement purposes
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
TwinTip Solutions
Email: privacy@coughchecker.app
Support: support@coughchecker.app
Medical Disclaimer
Cough Checker provides educational information only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.